Settlement of Complaints
The following elements are treated in this thematic training: Collect the right information concerning the…
Telephone Skills
The following elements are treated in this thematic training: answering the telephone and other telephone…
Written Communication
An idea of what is included: check and update existing letters within your organisation; writing…
Human Resources
The following elements are treated in this thematic training: Information on job profiles, expectations… The…
ICT
The following elements are treated in this thematic training: The desktop Storing data The Internet…
Meetings
The following elements are treated in this thematic training: Establishing the purpose of a meeting…
Medical
The following elements are treated in this thematic training: patient and doctor types medication and…
Presentations
The following elements are treated in this thematic training: How to improve the interaction by…
Financial
The following elements are treated in this thematic training: Talking Figures Accounting Basics Types of…
Engineering
The following elements are treated in this thematic training: Explaining use Explaining functions Reporting damage…